You have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to give any reason or pay any penalty.
To exercise it, simply notify us of your decision by means of the form below, or by any other unambiguous statement, to be completed and sent to us:
- by email to contact@letrone.com;
- by post to Le Trône SARL, 85 rue d'Assas, 75006 Paris, France;
- or by handing it to us directly in the shop.
Return costs are borne by you. Before any return, please notify us of your return at +33 1 42 45 01 73 or at contact@letrone.com: we will confirm the return address to use. The products must be returned to us complete and, where possible, in their original packaging. You may be held liable for any depreciation of the products resulting from handling other than that necessary to establish their nature, characteristics and proper functioning (Article L221-23 of the French Consumer Code).
Refund: we will reimburse all sums paid, including the initial delivery costs (except for any additional costs arising from your choice of a delivery method more expensive than the standard delivery offered), no later than 14 days after being informed of your decision to withdraw. The refund is made using the same means of payment as that used for the order, at no cost to you. We may defer this refund until the products have been recovered or until you have provided proof of their dispatch, whichever is the earlier.
Legal exclusions: in accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply, in particular, to goods made to your specifications or clearly personalised, nor to sealed goods that cannot be returned for reasons of hygiene or health protection and that have been unsealed after delivery.
Printing tip: to keep a copy of this form, print this page (Ctrl+P on Windows, Cmd+P on Mac) or simply copy it out on plain paper.
Form
(Please complete and return this form only if you wish to withdraw from the contract.)
To:
Le Trône SARL
85 rue d'Assas
75006 Paris, France
Email: contact@letrone.com
I hereby give notice of my withdrawal from the contract of sale relating to the following order:
- Order no.: ................................................................
- Ordered on: ................................................................
- Received on: ................................................................
- Name of consumer(s): ................................................................
- Address of consumer(s): ................................................................
- Signature of consumer(s) (only if this form is notified on paper): ................................................................
- Date: ................................................................